Custom support URL in the Printers folder's left pane

Supported OS tags: Windows2000, WindowsServer2003, WindowsXP

By default, the Printers folder includes a link to the Microsoft Support Web page called "Get help with printing". It can also include a link to a Web page supplied by the vendor of the currently selected printer. If you enable this policy setting, you replace the "Get help with printing" default link with a link to a Web page customized for your enterprise. If you disable this setting or do not configure it, or if you do not enter an alternate Internet address, the default link will appear in the Printers folder. Note: Web pages links only appear in the Printers folder when Web view is enabled. If Web view is disabled, the setting has no effect. (To enable Web view, open the Printers folder, and, on the Tools menu, click Folder Options, click the General tab, and then click "Enable Web content in folders.") Also, see the "Activate Internet printing" setting in this setting folder and the "Browse a common web site to find printers" setting in User Configuration\Administrative Templates\Control Panel\Printers. Web view is affected by the "Turn on Classic Shell" and "Do not allow Folder Options to be opened from the Options button on the View tab of the ribbon" settings in User Configuration\Administrative Templates\Windows Components\Windows Explorer, and by the "Enable Active Desktop" setting in User Configuration\Administrative Templates\Desktop\Active Desktop.

No explicit registry values are set for enabled or disabled states.

• Computer
  Activate Internet printing

  Windows 2000 only
• Computer
  Add Printer wizard - Network scan page (Managed network)

  At least Windows Vista
• Computer
  Add Printer wizard - Network scan page (Unmanaged network)

  At least Windows Vista
• Computer
  Allow job name in event logs

  At least Windows Server 2012, Windows 8 or Windows RT
• Computer
  Allow Print Spooler to accept client connections

  At least Windows Server 2003
• Computer
  Allow printers to be published

  At least Windows 2000
• Computer
  Allow pruning of published printers

  At least Windows 2000
• Computer
  Always rasterize content to be printed using a software rasterizer

  At least Windows Server 2012, Windows 8 or Windows RT
• Computer
  Always render print jobs on the server

  At least Windows Vista
• Computer
  Always send job page count information for IPP printers

  At least Windows Server 2016, Windows 10
• Computer
  Automatically publish new printers in Active Directory

  Windows Server 2003, Windows XP, and Windows 2000 only
• Computer
  Change Microsoft XPS Document Writer (MXDW) default output format to the legacy Microsoft XPS format (*.xps)

  At least Windows Server 2012, Windows 8 or Windows RT