Policy selection for ADMX packs

Policy overview

Key metadata and intent for this policy.

ClassComputer

CategorySystem > Troubleshooting and Diagnostics > Microsoft Support Diagnostic Tool

Supported onAt least Windows Server 2016, Windows 10 Version 1903

Supported OS tags: Windows10, Windows10RT, Windows11, WindowsServer2016

This policy setting configures how troubleshooting for known problems can be applied on the device and lets administrators configure how it's applied to their domains/IT environments. Not configuring this policy setting will allow the user to configure how troubleshooting is applied. Enabling this policy allows you to configure how troubleshooting is applied on the user's device. You can select from one of the following values: 0 = Do not allow users, system features, or Microsoft to apply troubleshooting. 1 = Only automatically apply troubleshooting for critical problems by system features and Microsoft. 2 = Automatically apply troubleshooting for critical problems by system features and Microsoft. Notify users when troubleshooting for other problems is available and allow users to choose to apply or ignore. 3 = Automatically apply troubleshooting for critical and other problems by system features and Microsoft. Notify users when troubleshooting has solved a problem. 4 = Automatically apply troubleshooting for critical and other problems by system features and Microsoft. Do not notify users when troubleshooting has solved a problem. 5 = Allow the user to choose their own troubleshooting settings. After setting this policy, you can use the following instructions to check devices in your domain for available troubleshooting from Microsoft: 1. Create a bat script with the following contents: rem The following batch script triggers Recommended Troubleshooting schtasks /run /TN "\Microsoft\Windows\Diagnosis\RecommendedTroubleshootingScanner" 2. To create a new immediate task, navigate to the Group Policy Management Editor > Computer Configuration > Preferences and select Control Panel Settings. 3. Under Control Panel settings, right-click on Scheduled Tasks and select New. Select Immediate Task (At least Windows 7). 4. Provide name and description as appropriate, then under Security Options set the user account to System and select the Run with highest privileges checkbox. 5. In the Actions tab, create a new action, select Start a Program as its type, then enter the file created in step 1. 6. Configure the task to deploy to your domain.

Internal name

TroubleshootingAllowRecommendations

Policy ID

c1879b723b03

Elements

Registry values

How enabled and disabled states update the registry.

No explicit registry values are set for enabled or disabled states.

Policy elements

Inputs and configuration options exposed by this policy.

Element	Type	Registry mapping	Constraints & behavior
Allow recommended troubleshooting from Microsoft for known problems ID TroubleshootingAllowRecommendations_Dropdown	enum	HKLM\Software\Policies\Microsoft\Windows\Troubleshooting\AllowRecommendations\TroubleshootingAllowRecommendations Type REG_DWORD	Options: Do not allow users, system features, or Microsoft to apply troubleshooting. (0), Only automatically apply troubleshooting for critical problems by system features and Microsoft. (1), Automatically apply troubleshooting for critical problems by system features and Microsoft. Notify users when troubleshooting for other problems is available and allow users to choose to apply or ignore. (2), Automatically apply troubleshooting for critical and other problems by system features and Microsoft. Notify users when troubleshooting has solved a problem. (3), Automatically apply troubleshooting for critical and other problems by system features and Microsoft. Do not notify users when troubleshooting has solved a problem. (4), Allow the user to choose their own troubleshooting settings. (5)

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