Policy

Microsoft Support Diagnostic Tool: Turn on MSDT interactive communication with support provider

Windows 11 25H2

Back to categoryOpen picker

Policy overview

Key metadata and intent for this policy.

ClassComputer
CategorySystem > Troubleshooting and Diagnostics > Microsoft Support Diagnostic Tool
Supported onAt least Windows Server 2008 R2 or Windows 7

Supported OS tags: Windows10, Windows10RT, Windows11, Windows7, Windows8, Windows81, WindowsRT, WindowsRT81, WindowsServer2008, WindowsServer2012, WindowsServer2012R2, WindowsServer2016

This policy setting configures Microsoft Support Diagnostic Tool (MSDT) interactive communication with the support provider. MSDT gathers diagnostic data for analysis by support professionals. If you enable this policy setting, users can use MSDT to collect and send diagnostic data to a support professional to resolve a problem. By default, the support provider is set to Microsoft Corporation. If you disable this policy setting, MSDT cannot run in support mode, and no data can be collected or sent to the support provider. If you do not configure this policy setting, MSDT support mode is enabled by default. No reboots or service restarts are required for this policy setting to take effect. Changes take effect immediately.

Internal name
MsdtSupportProvider
Policy ID
e7f7b94076fb
Elements
0

Registry values

How enabled and disabled states update the registry.

Registry locationTypeEnabled valueDisabled value
HKLM\SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy\DisableQueryRemoteServerREG_DWORD
1
0

Policy elements

Inputs and configuration options exposed by this policy.

This policy has no additional user input fields.

Other policies in this category

Explore related policies at the same level.