Policy

Turn off Windows Online

Windows 11 25H2

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Policy overview

Key metadata and intent for this policy.

ClassUser
CategorySystem > Internet Communication Management > Internet Communication settings
Supported onAt least Windows Vista

Supported OS tags: Windows10, Windows10RT, Windows11, Windows7, Windows8, Windows81, WindowsRT, WindowsRT81, WindowsServer2008, WindowsServer2012, WindowsServer2012R2, WindowsServer2016, WindowsVista

This policy setting specifies whether users can search and view content from Windows Online in Help and Support. Windows Online provides the most up-to-date Help content for Windows. If you enable this policy setting, users are prevented from accessing online assistance content from Windows Online. If you disable or do not configure this policy setting, users can access online assistance if they have a connection to the Internet and have not disabled Windows Online from the Help and Support Options page.

Internal name
HPOnlineAssistance
Policy ID
d82dafc2612a
Elements
0

Registry values

How enabled and disabled states update the registry.

Registry locationTypeEnabled valueDisabled value
HKCU\Software\Policies\Microsoft\Assistance\Client\1.0\NoOnlineAssistREG_DWORD
1
0

Policy elements

Inputs and configuration options exposed by this policy.

This policy has no additional user input fields.

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