Troubleshooting: Allow users to access online troubleshooting content on Microsoft servers from the Troubleshooting Control Panel (via the Windows Online Troubleshooting Service - WOTS)
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Policy overview

Key metadata and intent for this policy.

Computer
Category
System > Troubleshooting and Diagnostics > Scripted Diagnostics
Supported on
At least Windows Server 2008 R2 or Windows 7

Supported OS tags: Windows10, Windows10RT, Windows11, Windows7, Windows8, Windows81, WindowsRT, WindowsRT81, WindowsServer2008, WindowsServer2012, WindowsServer2012R2, WindowsServer2016

This policy setting allows users who are connected to the Internet to access and search troubleshooting content that is hosted on Microsoft content servers. Users can access online troubleshooting content from within the Troubleshooting Control Panel UI by clicking "Yes" when they are prompted by a message that states, "Do you want the most up-to-date troubleshooting content?" If you enable or do not configure this policy setting, users who are connected to the Internet can access and search troubleshooting content that is hosted on Microsoft content servers from within the Troubleshooting Control Panel user interface. If you disable this policy setting, users can only access and search troubleshooting content that is available locally on their computers, even if they are connected to the Internet. They are prevented from connecting to the Microsoft servers that host the Windows Online Troubleshooting Service.

Internal name
BetterWhenConnected
Policy ID
703e00f60a98
Elements
0

Registry values

How enabled and disabled states update the registry.

ScopeRegistry locationTypeEnabled valueDisabled valueCopy
Computer
Path
SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy
Value name
EnableQueryRemoteServer
REG_DWORD
HKLM
1
HKLM
0
Registry location
Type REG_DWORD · Computer
Path
SOFTWARE\Policies\Microsoft\Windows\ScriptedDiagnosticsProvider\Policy
Value name
EnableQueryRemoteServer
Hive
HKLM
Enabled value
1
Disabled value
0

Policy elements

Inputs and configuration options exposed by this policy.

This policy has no additional user input fields.