Turn off Help and Support Center Microsoft Knowledge Base search
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Policy overview

Key metadata and intent for this policy.

Computer
Category
System > Internet Communication Management > Internet Communication settings
Supported on
At least Windows Server 2003 operating systems with SP1 or Windows XP Professional with SP2

Supported OS tags: Windows10, Windows10RT, Windows11, Windows7, Windows8, Windows81, WindowsRT, WindowsRT81, WindowsServer2003, WindowsServer2008, WindowsServer2012, WindowsServer2012R2, WindowsServer2016, WindowsVista, WindowsXP

This policy setting specifies whether users can perform a Microsoft Knowledge Base search from the Help and Support Center. The Knowledge Base is an online source of technical support information and self-help tools for Microsoft products, and is searched as part of all Help and Support Center searches with the default search options. If you enable this policy setting, it removes the Knowledge Base section from the Help and Support Center "Set search options" page, and only Help content on the local computer is searched. If you disable or do not configure this policy setting, the Knowledge Base is searched if the user has a connection to the Internet and has not disabled the Knowledge Base search from the Search Options page.

Internal name
HSS_KBSearchPolicy
Policy ID
232124016074
Elements
0

Registry values

How enabled and disabled states update the registry.

ScopeRegistry locationTypeEnabled valueDisabled valueCopy
Computer
Path
Software\Policies\Microsoft\PCHealth\HelpSvc
Value name
MicrosoftKBSearch
REG_DWORD
HKLM
0
HKLM
1
Registry location
Type REG_DWORD · Computer
Path
Software\Policies\Microsoft\PCHealth\HelpSvc
Value name
MicrosoftKBSearch
Hive
HKLM
Enabled value
0
Disabled value
1

Policy elements

Inputs and configuration options exposed by this policy.

This policy has no additional user input fields.