Policy overview

Key metadata and intent for this policy.

ClassUser
CategoryMicrosoft Office 2016 > Privacy > Trust Center
Supported onWindows7

​This policy setting controls whether Microsoft can follow up on feedback submitted by users to help understand the feedback, troubleshoot an issue submitted through feedback, or share back how Microsoft used the feedback to improve the product. It also allows the user to remain updated on the status of their feedback. By default, Microsoft may follow up with your users on feedback submitted by them.​ Microsoft may send transactional emails or request follow-up conversations via email, voice, or other means related to the feedback or survey response. In some circumstances, Microsoft may ask for additional information to assist with troubleshooting.​ If you enable or don’t configure this policy setting, Microsoft may follow up with your users on feedback submitted by them. Users can opt out of communications if they do not want to be contacted about their feedback.​ If you disable this policy setting, Microsoft will not follow up with your users on feedback submitted by them.​ You will be able to view and manage feedback from your organization in the Microsoft 365 admin center.​ Note: This policy setting has no effect if the "Allow users to submit feedback to Microsoft" policy setting or the “Allow users to receive and respond to in-product surveys from Microsoft” policy setting is set to Disabled.​ Note: This policy setting only applies to subscription versions of Office, such as Microsoft 365 Apps for enterprise, and to subscription versions of Project and Visio.​ Note: The behavior outlined in this policy will take effect starting on July 21, 2023. For more information, see https://go.microsoft.com/fwlink/?linkid=2142253

Internal name
L_EmailCollection
Policy ID
5da808f1a5fd
Elements
0

Registry values

How enabled and disabled states update the registry.

Registry locationTypeEnabled valueDisabled value
HKCU\software\policies\microsoft\office\16.0\common\feedback\includeemailREG_DWORD
1
0

Policy elements

Inputs and configuration options exposed by this policy.

This policy has no additional user input fields.

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